SaaS

  • Most Topular Stories

  • You Can’t Manage What You Don’t Measure

    Intacct's View from the Cloud
    8 Sep 2014 | 11:07 am
    This week, Intacct is pleased to welcome a guest blog from AvidXchange.You've probably heard the old adage, "you can't manage what you don't measure". This statement holds true when analyzing the costs to process invoices. Most organizations have never taken the time to truly understand what it costs them to process just one invoice or pay one bill, and are truly shocked when they find out their true costs. It seems that companies’ biggest hindrance to establishing their cost per invoice is that they are too busy with their daily tasks, or that they simply don’t know of an easy way…
  • The Correct Way to Handle Annual Pre-Pay Renewals

    SaaS Growth Strategies
    Lincoln Murphy
    28 Aug 2014 | 3:57 pm
    Getting customers to pay up-front for a year is great… the challenge comes 12 months later at renewal time. There are four ways to do renewals, but only one right way. This came up on a recent Clarity call with a SaaS founder, and since annual pre-payments are often the go-to funding source for many early-stage B2B SaaS companies or those bootstrapped companies - regardless of stage – that have chosen to forego any serious external funding, I thought it was important to discuss publicly. While that up-front money from annual pre-pays is great, when it comes time to renew those…
  • Leading Tennessee-based Law Firm, Waller Lansden Dortch & Davis, LLP, Selects NetDocuments to Continue Modernizing Technology Efforts

    The NetDocs Blog
    15 Sep 2014 | 5:32 pm
    Press Release Waller Lansden Dortch & Davis LLP has selected NetDocuments for their document management system as efforts to modernize technology have emerged as a top priority for firm. Waller, one of Tennessee’s oldest and most established law firms, has selected NetDocuments to replace its existing document management system. Modernizing technology continues to be a priority for Waller, and NetDocuments allows the firm to take its document management to the cloud, simplifying the firm’s complex requirements of security, collaboration and mobility. Waller serves multiple…
  • What the Hotel Industry should know about Social Media Marketing

    GetApp Learning Center
    Diana Berryman
    15 Sep 2014 | 5:55 am
    Social Media Marketing for the hotel industry has been a huge trend in 2014. Increasingly, travelers and business people are using social media to make their travel plans. To be in with a chance of keeping up with your competitors you need a strong social media presence to be found by your potential customers. Search engines favor social media sites within search results more than ever. SEO studies show that people who are searching for hotels are also using social media to check out activities, attractions and restaurants in the same area. Why not take advantage of this and make your social…
  • 5 Essential WordPress Plugins for Your Event Websites

    Ticket Tailor Blog
    Shaun Quarton
    15 Sep 2014 | 1:21 am
    With over 60 million users, WordPress is the most popular website content management system on the Internet. Many event websites are built using the platform, and it isn’t hard to see why: With WordPress, you can install plugins for your website, giving it a level of functionality way beyond your own programming capabilities. This is one of the major for WordPress’s popularity. If you’ve built your event website using WordPress, here are five fantastic plugins to consider. Ticket Sales Plugin: Ticket Tailor Our brand new Ticket Tailor plugin makes selling tickets directly…
  • add this feed to my.Alltop

    Intacct's View from the Cloud

  • You Can’t Manage What You Don’t Measure

    8 Sep 2014 | 11:07 am
    This week, Intacct is pleased to welcome a guest blog from AvidXchange.You've probably heard the old adage, "you can't manage what you don't measure". This statement holds true when analyzing the costs to process invoices. Most organizations have never taken the time to truly understand what it costs them to process just one invoice or pay one bill, and are truly shocked when they find out their true costs. It seems that companies’ biggest hindrance to establishing their cost per invoice is that they are too busy with their daily tasks, or that they simply don’t know of an easy way…
  • Achieving Rapid Growth Painlessly

    4 Sep 2014 | 7:30 am
    Fast growth can be a great problem to have - but it can also be challenging for the finance team. That is where having the right financial system in place can make all the difference. Organizations of all sizes have chosen Intacct to grow their businesses quickly while still managing revenue without adding extra staff.One example of this is Adaptive Computing, a leader in cloud management and high performance computing management solutions. Adaptive Computing used Intacct to improve their financial operations and enabled them to get the same amount of work completed while reducing their…
  • Discovering how improved productivity can increase ROI

    2 Sep 2014 | 7:14 am
    One of the most frequent benefits an organization sees after optimizing its financials is the ability to drive value across the entire business. The right financial system provides companies with real-time financial and operational visibility into even the most complicated of accounts, comprehensive financial controls to ensure security and compliance, and extensive automation to streamlines business processes, reduce labor, and cut costs. Before moving to Intacct, one client of Intacct partner LBMC Technologies was using an additional 16 Excel spreadsheets to close out their financials each…
  • Understanding the new revenue recognition standard – an illustrative example

    27 Aug 2014 | 7:21 am
    In the first part of this blog series, I looked at the big picture changes of the new revenue recognition standard and provided pointers to some good general resources. Now, let’s take a look at an example on how the removal of industry specific guidance will impact software companies. In their publication, PWC provides the example of sale of a perpetual software license with post-contract support (PCS). For this example, none of the goods and services are sold on a standalone basis, and there is no stated renewal fee for the PCS services.Under the old model, a company would try to…
  • Understanding the new revenue recognition standard – a short introduction

    25 Aug 2014 | 8:39 am
    Here at Intacct we have been closely following the release of the new converged revenue recognition standard – not only because our software solution helps companies address the complexities of revenue management, but also because as a software company, the new standard will have a pervasive impact on our accounting and business processes. In this two-part blog series, I will provide a short introduction to the standard and offer some helpful resources that will get you started on the journey towards full adoption. In addition, we will look at some specific examples from the latest industry…
  • add this feed to my.Alltop

    SaaS Growth Strategies

  • The Correct Way to Handle Annual Pre-Pay Renewals

    Lincoln Murphy
    28 Aug 2014 | 3:57 pm
    Getting customers to pay up-front for a year is great… the challenge comes 12 months later at renewal time. There are four ways to do renewals, but only one right way. This came up on a recent Clarity call with a SaaS founder, and since annual pre-payments are often the go-to funding source for many early-stage B2B SaaS companies or those bootstrapped companies - regardless of stage – that have chosen to forego any serious external funding, I thought it was important to discuss publicly. While that up-front money from annual pre-pays is great, when it comes time to renew those…
  • 10 Growth Hacking Lessons from Dodgeball

    Lincoln Murphy
    14 Aug 2014 | 12:21 am
    I hit Nick Mehta, CEO of Gainsight, right in the gut. And then I took a hard shot to the chest by Gainsight’s New Business director. Working in a startup is rough, lemme tell ya. As Nick and I stood on the sidelines during this company outing – battered, exhausted and laughing – watching the remaining players trying mercilessly to eliminate each other (and have fun at the same time), Nick turned to me and said: “You should write a blog post on what Dodgeball can teach us about Growth Hacking.” So, looking for any excuse to rest – this wasn’t just…
  • Save your Free Trial from the Bots

    Lincoln Murphy
    27 Jul 2014 | 1:15 am
    At the Black Hat conference in Las Vegas, a security research duo showed how they built a cryptocurrency-mining botnet by leveraging cloud platform services – like Amazon Web Services, Heroku, or Google App Engine - using only Free Trials and Freemium accounts [PDF]. Cue the overly-dramatic sky-is-falling music as we mourn the demise of SaaS Free Trials and Freemium (remember, it pays to be clear on the various uses of “Free”). I know a lot of entrepreneurs, founders, executives, and product marketers at SaaS and Cloud companies will read that Wired article and say to me…
  • SaaS Free Trial Extension Requests are a Bad Sign

    Lincoln Murphy
    14 Jul 2014 | 11:54 pm
    I got this question about SaaS Free Trial Extension requests and I thought I’d answer it here, for all to see. “Lincoln, that was a great guest post by Steli Efti from Close.io on sales mistakes that lead to churn. I was reading Steli’s blog and found a recent post where he says “short trials + liberal extensions” is the way to go. While you haven’t covered this directly (unless I missed it), it struck me as something you’d likely have an opinion on. I’m confused… who’s right?” I’m right, obviously. [End of Article] No,…
  • The Best SaaS Free Trial Length

    Lincoln Murphy
    13 Jul 2014 | 3:25 pm
    Here’s a secret no one talks about: SaaS Free Trial Length is a Marketing Gimmick. There isn’t a best SaaS Free Trial length that works for every SaaS company, in every category, for every market. I know, that contradicts my reputation for saying “always do this” or “always do that” but that’s the way it is; the only best Free Trial length is whats best for your current situation. For instance, I helped a company via Clarity the other day that has a 7-day free trial. In the context of their current situation – offering / market / customer / value prop /…
 
  • add this feed to my.Alltop

    The NetDocs Blog

  • Leading Tennessee-based Law Firm, Waller Lansden Dortch & Davis, LLP, Selects NetDocuments to Continue Modernizing Technology Efforts

    15 Sep 2014 | 5:32 pm
    Press Release Waller Lansden Dortch & Davis LLP has selected NetDocuments for their document management system as efforts to modernize technology have emerged as a top priority for firm. Waller, one of Tennessee’s oldest and most established law firms, has selected NetDocuments to replace its existing document management system. Modernizing technology continues to be a priority for Waller, and NetDocuments allows the firm to take its document management to the cloud, simplifying the firm’s complex requirements of security, collaboration and mobility. Waller serves multiple…
  • Proactively Preventing Data Breaches in 3 Simple Steps

    11 Sep 2014 | 2:48 pm
      Modern Concern Data security and information intelligence is not a new phenomenon, nor is it one that will be fleeing the concerns of industry any time soon. Target’s data breach of 2013 was a wake-up call for consumers and businesses to take a deeper look into how data is shared and disseminated; this breach cost the corporation $110 million and exposed financial information of up to 100 million people. Undoubtedly, affected consumers made an effort to reanalyze their shopping decisions, and the rest who weren’t directly affected are thinking of ways to make sure it does…
  • EIM International Joins NetDocuments’ Channel Partner Program

    9 Sep 2014 | 9:48 am
     Original Release We've announced a partnership with EIM International, a leading provider of knowledge and content management solutions. This technology partnership will extend NetDocuments’ sales and implementation efforts, combining NetDocuments’ power and simplicity with the experience and resources of EIM International. NetDocuments just announced this week a $25M capital investment to rapidly build on a successful strategy to increase market share in the legal industry, and building relationships with key legal technology partners such as EIM will aid NetDocuments in…
  • Top 5 Reasons Law Firms are Switching to the Cloud

    5 Sep 2014 | 7:51 am
     When the vision of delivering documents via the Internet was born, the term cloud was nowhere to be found. We’re talking about 15 years ago when the founders of SoftSolutions had sold the company to Wordperfect/Novell and turned right around to once again revolutionize the way law firms worked with their documents, founding NetDocuments in 1999. Over the course of the next 15 years, the NetDocuments service evolved and matured, waiting for the legal market to accept specialized cloud-based solutions for managing documents and emails. As fears and misconceptions about the cloud…
  • Knowledge Management. It's too Important to Be Left in the Dark

    2 Sep 2014 | 12:10 pm
    The flood of information, the velocity it travels, and the increasing number of channels it comes through is enough to make anyone’s head spin. … and that’s just one person. Multiply that across all the individuals within a firm and you’ve got yourself a real problem. This is where a solid knowledge management (KM) strategy can help, that is, once you know what knowledge management means for your firm. A good KM strategy is a process that should always be evolving. I’ve never seen a firm go from zero to a fully deployed KM strategy in a short amount of time, but…
  • add this feed to my.Alltop

    GetApp Learning Center

  • What the Hotel Industry should know about Social Media Marketing

    Diana Berryman
    15 Sep 2014 | 5:55 am
    Social Media Marketing for the hotel industry has been a huge trend in 2014. Increasingly, travelers and business people are using social media to make their travel plans. To be in with a chance of keeping up with your competitors you need a strong social media presence to be found by your potential customers. Search engines favor social media sites within search results more than ever. SEO studies show that people who are searching for hotels are also using social media to check out activities, attractions and restaurants in the same area. Why not take advantage of this and make your social…
  • How to Improve Your eCommerce Inventory Management [Infographic]

    Jennifer Riggins
    12 Sep 2014 | 6:59 am
    There’s no doubt, eCommerce has all but replaced regular wait in line, mall-rat old-school commerce. The global end-customer eCommerce industry is expected to reach one and a half TRILLION dollars this year alone. Whether your store was built online or you’re bringing your brick and mortar to the cloud, you need to focus on how that is going to affect your inventory management. Today we pair up with TradeGecko to talk about the techniques you need to optimize and automate your eCommerce Inventory Holding. What is an Inventory Holding? Let’s start with the bottom…
  • Top Ten Marketing Automation Gurus on Twitter

    Diana Berryman
    12 Sep 2014 | 5:01 am
    Automating your online marketing is essential for most businesses today. It allows you to get your content out there, to multiple networks, in a fraction of the time. Marketing automation apps are also great for nurturing your leads, engaging with your customers and measuring and monitoring the results of your efforts.  We all need a little marketing automation from time to time. From freelancers to small business to global enterprises, marketing, particularly social media marketing, is a full time job and then some! Great apps have great people behind them. These folks are in the know to…
  • App Guinea Pig: Four Awesome eCommerce Apps for Small Business

    Todd Spear
    11 Sep 2014 | 10:51 am
    In this third installment of our App Guinea Pig series, I’m looking at apps to help me add eCommerce to my new small business website. The eCommerce apps that you choose for your site is a BIG deal – and I truly don’t know what to expect. I’m familiar with the big names in eCommerce software (like Shopify), but I’m looking to sell a blend of both digital products (eBooks) and tangible goods (printed books and trinket items like stickers and posters, eventually). Ideally, I’d like to find an eCommerce app that reduces those tasks down to their simplest forms, all in a single…
  • Four Reasons Apple Pay Might Not Live Up to the Hype

    Todd Spear
    10 Sep 2014 | 10:40 am
    Amid all the fanfare surrounding the September 9, 2014 announcement of the latest generation of the iPhone (6) and Apple’s newest product, the Apple Watch, the real story for many (including us!), Apple Pay, was sandwiched in the middle of the more glamorous revelations. But Apple Pay may be the most audacious new revenue stream to come from Apple Inc. since the death of founder and visionary CEO, Steve Jobs. Apple Pay comes on the heels of an iPhone-related security breach that attracted plenty of negative press for the company. More importantly, Apple Pay is made possible by the…
  • add this feed to my.Alltop

    Ticket Tailor Blog

  • 5 Essential WordPress Plugins for Your Event Websites

    Shaun Quarton
    15 Sep 2014 | 1:21 am
    With over 60 million users, WordPress is the most popular website content management system on the Internet. Many event websites are built using the platform, and it isn’t hard to see why: With WordPress, you can install plugins for your website, giving it a level of functionality way beyond your own programming capabilities. This is one of the major for WordPress’s popularity. If you’ve built your event website using WordPress, here are five fantastic plugins to consider. Ticket Sales Plugin: Ticket Tailor Our brand new Ticket Tailor plugin makes selling tickets directly…
  • How to Sell Tickets Online

    Shaun Quarton
    29 Aug 2014 | 2:57 am
    Whether you’re hosting a one-off music festival or a weekly club night, offering ticket sales via your website is a proven way to boost attendence. In fact, in this day and age, online ticket sales is something that your customers will expect and demand — from their point of view, buying online is far more convenient than having to track down a brick-and-mortar box office. If you’re looking to sell tickets online, Ticket Tailor is one of the premier ticketing solutions, with thousands of event organisers already using our easy-to-use service. A quick snapshot of benefits of…
  • How to Keep No-Shows to a Minimum when Selling Tickets Online

    Shaun Quarton
    13 Aug 2014 | 4:38 am
    As an event planner, maximising ticket sales will always be one of your primary goals. After all, this is one of your major revenue streams that makes your event financially viable. If you’ve already met your ticket sales targets, well done. Just remember: the hard work doesn’t end there. If you want to ensure your event is a real hit, you need a good level of attendance. But why does this matter? After all, if a punter has already bought a ticket, why should you care if they bother turning up? Well, can you really consider your event a success if nobody attends? Whether…
  • How Starting a Blog Can Sell Tickets

    Shaun Quarton
    30 Jul 2014 | 2:33 am
    Content rules the Internet — it’s powerful stuff. If you’re looking to sell more tickets from your website, producing great content is a great place to start. This is why so many successful event websites run a dedicated blog. Now, the number of tickets you sell from your website will be a function of the amount of traffic you send to it, and your conversion rate. Some activities target one or the other, but the best thing about a blog: it boosts both. This means your blog can sell substantially more tickets — and remember, your event will live or die by the number of…
  • How to Take Ticket Deposits

    Shaun Quarton
    16 Jul 2014 | 1:29 am
    Some of your customers might be interested in attending your event, but unwilling to pay the face value of the ticket upfront. There could be a number of reasons for this: convenience, uncertainty of availability, cash flow problems, etc. The solution to this problem is to allow customers to pay a deposit, then settle the balance at a later date. You can facilitate customer deposits easily using the Ticket Tailor service. Today I want to show you how, in two simple steps. Step 1: Set Up a New Ticket Type The first step is to set up a new ticket type. To do this, head over to the Ticket Tailor…
 
  • add this feed to my.Alltop

    Totango Blog

  • Totango Tour Stopped in Denver- Here’s What Happened

    Josh Webber
    12 Sep 2014 | 3:32 pm
    Stop #2 of the Totango Tour was exciting. The interactive session was lead by Omer Gotlieb of Totango and featured Amy Mustoe, Director of Customer Success at Sendgrid who discussed best practices and techniques to create a successful customer success strategy. For part two of the event we joined forces with the Colorado Customer Success meet up group for a fun mix of networking and continued discussion over pizza and beer at Craftsy’s very cool headquarters in downtown Denver. Josh Foreman of Foreman Consulting led an interactive talk, which included different perspectives and strategies…
  • We’re hitting the road! Totango Tour stopping in a city near you

    Kaiser Mulla-Feroze
    11 Sep 2014 | 11:17 am
    We’re excited to announce the Totango Tour 2014. During our North American, multi-stop tour, we’re spreading the word about how to grow your business with Customer Success. You’ll learn how to map your customer journey, understand customer health, and how to scale your Customer Success program. Each stop features a local, awesome, and knowledgeable Customer Success leader, who will share their learning from building and growing Customer Success teams.  In addition, we’ll have a Totango Customer Success expert available to answer your questions, talk through real-life scenarios and…
  • Prix-fixe no more: Why à la carte is the future of software delivery

    Guy Nirpaz
    10 Sep 2014 | 3:05 pm
    Recently I wrote an article about à la carte software delivery for VentureBeat , I’m reposting here: Facebook users have been vocal about Messenger, an app now required in addition to the social network’s main mobile application to send messages. What is the point of separating one brand into multiple apps? While users initially expressed concern about downloading a secondary app just to chat with friends, this is part of a telling trend: services à la carte. Software is moving from large, multipurpose applications to discrete services that offer high value every time they’re…
  • It’s Time to Start Monitoring Customer Health

    Guy Nirpaz
    5 Sep 2014 | 2:29 pm
    Do you know the health status of each of your customers? How confident are you that your “green accounts” are actually healthy and happy?  Do you know when a customer needs help (and why) so you can proactively engage with them at the right time? Don’t let these questions make you anxious; they highlight problems that many companies face. Even today, despite how quickly companies move, and how fast customers can signup and then leave us, companies don’t have a good way to tell where a customer stands right now and when a customer needs a helping hand. Ask any executive how they…
  • 7 Reasons a Partner Program Drives Customer Success– the TradeGecko Journey

    Ellen Gomes
    29 Aug 2014 | 2:59 pm
    As a Totango customer, Trade Gecko uses our platform to monitor their customers in order to ensure their success. This guest blog highlights the way a program they have implemented supports Customer Success and reduces churn. Does your SaaS company have a Partner Program yet? If the answer is no, then it definitely should – and here’s why. A partner program is an important way to drive revenue and customer success. At TradeGecko, the idea came about when we had enthusiastic accountants, bookkeepers and consultants who were already looking for solutions for their clients, approaching us to…
  • add this feed to my.Alltop

    Subscription Management and Recurring Billing Solution for SaaS Applications Blog - ChargeBee

  • Are you prepared for the Holiday Season ahead? 3 Things you should be focusing on

    Akash Sharma
    8 Sep 2014 | 6:36 am
      So a guy walks into a bar and notices terrible silence. The bartender looks at him with a sense of elation and asks “Lad, what can I get you today?” So the guy says, “Get me 7 shots of your finest 12 year old bloody Irish Negroni.” The bartender responds, “Never heard of that … Read More..
  • Lifetime Plans: It’s time to rethink their purpose

    Akash Sharma
    27 Aug 2014 | 6:47 am
      In the 1800s, book publishers in Germany had it all figured out. They sold ideas for planned yet unprinted books to subscribers who were happy to pay in advance. It covered the publishing costs and helped them in gauging the interest a book would command. Back then, it was called Praenumeration. Of course, now, … Read More..
  • About Saying Thank You – Introducing the ‘Thank you’ Page

    Bhargavi P
    20 Aug 2014 | 5:57 am
      Thank you. It’s as simple as that. It is also one of the simple things in life that is often taken for granted. How often do we forget to say Thank you! To the Doorman (who opens the door) so that you don’t have to. To the cab driver who makes sure you reach your destination safe … Read More..
  • Citizen Kane, Woolly Bear Caterpillars and The Search for The Right Metric  

    Akash Sharma
    7 Aug 2014 | 5:18 am
    The movie – Citizen Kane, remains a classic. Brought to life by Orson Welles, the lead character – Charles Foster Kane drew striking resemblance from the life of a real media tycoon, if you crossed Rupert Murdoch with Larry Ellison, you’d end up with Mr. Kane. To set the context for this post, here’s a … Read More..
  • 3 Explosive Ways to Get Users For Your Startup Without a Budget

    John Solomon
    30 Jul 2014 | 4:04 am
    Apart from product development, customer acquisition is one of the toughest stages of building a startup. The customer acquisition phase can determine whether your startup will take off or will be among the many that will never be known. Today, getting traction for startups is more difficult even with “TechCrunch”, “Mashable” and “VentureBeat” still around. Getting Crunched or Mashed is … Read More..
  • add this feed to my.Alltop

    Classic informatics

  • iPhone 6- Bigger screen means better user experience

    Classic
    12 Sep 2014 | 2:43 am
      Like many, we can’t help but go on and on about how fabulous the new iPhones are. We have our own list of reasons why we can’t get enough of the new phone. But one reason that is an absolute favourite to us is the bigger display with Retina HD display. For many years the rival smartphone makers had one major advantage over the iPhone – the bigger screen size. While the iPhone was stuck with a smaller screen display, the rival smartphone makers could attract different target audiences; most importantly the ones who love to spend more time playing games. Well, all these…
  • 5 Most Common eCommerce Myths Debunked

    Classic
    13 Aug 2014 | 4:15 am
    According to an article published in the Daily Mail, 82% of the Internet users in the UK shop online regularly. The Centre for Retail Search released some statistics stating that online sales in the UK account for 10.7% of the total retail sales. These statistics may talk about the UK market alone but the truth is that the eCommerce story has grown leaps and bounds not just in the United Kingdom, but globally. Many people who use to buy offline have now moved on to online shops. As a web development agency into the trade of developing bespoke eCommerce solutions we have come across many…
  • Bespoke Web Development Vs. Web Development

    Classic
    4 Aug 2014 | 4:53 am
    As a business owner who is always aiming to excel, you are constantly working towards making your presence appealing to your customers. A considerable amount of time, effort and money goes into marketing your business, its products and services. Just like your marketing material, your web applications or website must also be designed to appeal to your potential customers. The more professional your web presence is, the more credible your business will appear to your customers. When considering creating a new web application or a website, businesses are faced with a dilemma. Whether to go for…
  • What is Google Material Design?

    Classic
    24 Jul 2014 | 4:27 am
    Google Material Design, the latest release by the web giant has become the talk of the town. From industry experts to business enterprises and web designing & web development agencies, everybody is curious about this latest release. This blog is all about what Google Material Design is and what it brings to the web development industry. Google Material Design is the new universal cross platform design language by Google. This new design language is a part of the Google’s forthcoming Android ‘L’ redesign. With this new design language Android is getting a makeover which will be…
  • The New Big Thing! – Agile Web Development

    Classic
    11 Jul 2014 | 9:54 am
    Being in the web development industry, every web development agency wants to build excellent web projects. But there are times when evolving nature of the industry itself makes it very hard for us to accomplish what we aim for. But not anymore! Agile Web Development – the next big thing is here! Agile Web Development has come to the rescue for numerous of our kind and working on development projects is not the same anymore. The approach is so effective that today, more and more Web development agencies like us prefer Agile Web Development and strongly recommend it to the clients as…
 
Log in